Sophia AI Assistant for Wholesale Canopy & Print Resellers

Choose your product, then upload finished artwork, email it after checkout, or select Have us design it. Review all details carefully: orders are final once placed and cannot be canceled. When you upload or email your own finished, print-ready artwork, our production team reviews the sizing and safe zones before printing directly from the supplied file. No additional mockup or digital proof is provided, and no additional proof approval is required. This review does not include redesigning, correcting spelling, changing colors or modifying your design. When you select Have us design it and our design team creates your artwork, a digital proof is uploaded to the Proofs section of your customer dashboard. Sign in, review the current proof and submit your approval there, or request revisions when offered. Production cannot proceed until the required artwork approval is received. Submitted artwork is reviewed for sizing and safe zones; finished, customer-supplied artwork printed unchanged does not receive an additional proof.

We accept vector files — PDF, SVG, and AI (Adobe Illustrator) — up to 8MB. Vector files give the sharpest results because they scale to any size without losing quality. If you only have a low-resolution logo, our team can advise on the best approach.

When you upload or email your own finished, print-ready artwork, our production team reviews the sizing and safe zones before printing directly from the supplied file. No additional mockup or digital proof is provided, and no additional proof approval is required. This review does not include redesigning, correcting spelling, changing colors or modifying your design. When you select Have us design it and our design team creates your artwork, a digital proof is uploaded to the Proofs section of your customer dashboard. Sign in, review the current proof and submit your approval there, or request revisions when offered. Production cannot proceed until the required artwork approval is received. Submitted artwork is reviewed for sizing and safe zones; finished, customer-supplied artwork printed unchanged does not receive an additional proof.

When you upload or email your own finished, print-ready artwork, our production team reviews the sizing and safe zones before printing directly from the supplied file. No additional mockup or digital proof is provided, and no additional proof approval is required. This review does not include redesigning, correcting spelling, changing colors or modifying your design.

When you select Have us design it and our design team creates your artwork, a digital proof is uploaded to the Proofs section of your customer dashboard. Sign in, review the current proof and submit your approval there, or request revisions when offered. Production cannot proceed until the required artwork approval is received. Submitted artwork is reviewed for sizing and safe zones; finished, customer-supplied artwork printed unchanged does not receive an additional proof.

Sign in and open the Proofs section of your customer dashboard to check for published proofs and review or approve the current version. Sophia cannot verify that your proof is uploaded, ready or approved, or that production has started. Proof approval is required for artwork our design team creates, not for your own finished artwork printed unchanged; submitted artwork is reviewed for sizing and safe zones.

Absolutely. Send us whatever you have — a logo, brand colors, or even a rough idea in the requirements box — and our design team will help you build a layout that looks professional and stops traffic.

Our canopy tops are printed on waterproof 600D Oxford polyester with UV protection and fire-retardant treatment. Frames are commercial-grade 40mm hexagonal aluminum that set up in minutes with no tools required.

We use dye-sublimation printing, which infuses the ink directly into the fabric instead of sitting on top. The result is vivid, full-color graphics that will not crack, peel, or wash out, and UV-treated fabric that resists fading season after season.

Yes. The 600D Oxford fabric is treated with a polyurethane waterproof coating to keep you and your products dry. Our canopies are built to work rain or shine.

We offer the most popular vendor sizes including 10x10, 10x15, and 10x20, plus matching table covers and flags. The 10x10 is the standard market booth, while the 10x20 is ideal for maximum branded presence.

Most custom orders are produced and delivered within 7 to 10 business days after the artwork is finalized and cleared for production. Design-service orders begin after you approve the proof; orders using finished artwork begin after our production team completes its sizing and safe-zone review. Timelines can vary with larger or multi-item orders, and we will always confirm your delivery window.

Yes — free shipping is included on every order, with no minimums and no hidden fees.

Reach out through our contact page with your location and order details and we will let you know the available options and timing for your area.

Always pack your canopy dry to prevent mildew, spot-clean with mild soap and water, and store it in its bag in a cool, dry place. Avoid harsh chemicals and pressure washers, which can damage the coating and print.

Always anchor every leg with weights or stakes — never rely on the frame alone. We recommend at least 25 to 40 pounds per leg, and more for larger canopies. In severe wind, take the canopy down to prevent damage or injury.

Contact a staff member through our contact page, or sign in and use the Claims section of your customer dashboard to submit the concern with supporting photos or video. A staff member must review the issue. Sophia cannot authorize cancellations, refunds, replacements, credits or any other remedy. Our standard custom-order policy does not remove any applicable legal rights.

All orders are final once placed and cannot be canceled, even if production has not visibly started. Because products are custom-made, processing and production typically begin shortly after an order is received; when a design proof is required, production still waits for its approval. Carefully review your order details before completing your purchase.

All custom-made orders are final sale and non-refundable under our standard custom-order policy. Confirm the product specifications, quantities, sizes and artwork before placing an order. If an order is damaged, defective, incorrect or otherwise problematic, contact a staff member for review rather than assuming assistance is unavailable. Review does not promise a refund or other remedy. Any applicable legal rights remain unaffected.

Contact a staff member through our contact page, or sign in and use the Claims section of your customer dashboard to submit the concern with supporting photos or video. A staff member must review the issue. Sophia cannot authorize cancellations, refunds, replacements, credits or any other remedy. Our standard custom-order policy does not remove any applicable legal rights.